About Us
We built Tracker
so the desk could
stay personal.
Recruitment is a relationship business. Since 2008 we’ve built the platform that handles the operational, the compliance, the timesheets, the follow-ups, so recruiters can stay where the work actually matters: on the phone, with people.
Candidates placed on Tracker
Building for recruiters since
Countries the desk runs in
People behind Tracker, worldwide
Life at Tracker
Around the desk.
What Tracker does
The desk stays personal.
Here’s what makes it hold.
Staying personal at scale isn’t one feature, it’s six things working together. Each one is a way the platform handles the operational, so the recruiter stays on the phone.
The desk stays
Connected
Every part of the business on one record. What the sourcing side knows, the compliance side sees. Nothing gets lost between winning the client and filling the role.
The desk stays
Compliant
Every credential tracked, every expiry caught, every non-compliant placement stopped before it goes out. The compliance that used to depend on someone remembering now runs on its own.
The desk stays
Automated
The operational runs without anyone driving it. EVA handles the check-ins; the recruiter handles the conversations that matter.
The desk stays
Visible
Every fill rate, every margin, every pipeline, in plain sight before anyone has to ask. Decisions made from what’s actually true, not what someone pulled together by Friday.
The desk stays
Mobile
The full platform on any device. The desk goes wherever the recruiter goes, the factory floor, the client lunch, the site visit. No work waits for someone to get back.
The desk stays
Proactive
Tracker acts before anyone has to ask. Watchdogs flag end dates, alerts fire before expiries, touchpoints go out before the candidate wonders. Always one step ahead.
Our Story
It started on a
recruiter’s desk.
Tracker wasn’t built by people guessing at the job. It was built by people who’d run desks, and knew exactly what kept getting in the way of a good day’s work. We’re still building for that.
2008
The first desk
Tracker started as one platform for agencies who’d outgrown spreadsheets and inboxes, built around the relationship, not the admin.
2013
The desk went global
Agencies in the US, UK and Australia asked us to follow them across borders. So we did, and built compliance that travels.
2017
One record, end to end
ATS, CRM, back office, onboarding, compliance, all on a single record. What the sourcing side knows, the compliance side sees.
2021
150,000 placements
Our customers passed a milestone that still means something to us: a hundred and fifty thousand people, placed into work, and looked after after.
Today
70 people. 40+ countries. One belief.
However big the business gets, the work is the same as it was in 2008: keep the desk personal.
Our mission
To be the most dependable relationship recruitment agencies have, so they can be the most dependable relationship for everyone they serve.
Our vision
A future where agencies stay focused on people, because they trust their platform to keep it that way.
We never set out to be the loudest platform in the room. We set out to be the most dependable one, the relationship a recruiter trusts to keep the desk personal, however big the business gets.
Andy Jones
Founder & CEO
What we believe
Three things we won’t
compromise on.
These aren’t slogans. They’re how we decide what to build, who to hire and how we show up for customers.
Relationship first
Recruitment is a relationship business. Every feature we ship is judged on one thing, does it protect the relationship between the recruiter and the people they serve?
Personal over operational
Recruitment is a relationship business. Every feature we ship is judged on one thing, does it protect the relationship between the recruiter and the people they serve?
We’ve been in the room
We’re not a vendor guessing at the job. We’ve run desks. We know what Thursday afternoon feels like when the timesheets aren’t in, and we build for it.
Who we serve
Built for the desks that
run on relationships.
Whatever the sector, the job is the same: place the right person, look after them, keep the client calling back. Tracker is shaped to the way each kind of desk actually works.
Our goal is to keep recruiters on the phones and recruiting. Tracker has allowed us to automate a lot of the administrative work so they can spend more time talking to candidates.
Nicole Bjurstrom
Compliance Specialist, The Palmer Group
Our team
The people who keep the
desk personal.
A senior team that’s sat where you sit, and builds Tracker like they still do.
Dave Martin
Head of Development
In their words
In our people’s
own words.
In 12 years I've watched Tracker grow from a small team into a large organization. Despite that growth, we've never lost sight of the relationships at the heart of who we are, with our customers and with each other.
Tracker has given me a supportive environment to grow personally and professionally. The talent on this team is remarkable. I learn something new every day.
When you love what you do and genuinely enjoy the people you work with, work never really feels like work.
This is the most cohesive and dynamic team I've worked with. Despite being global, there's truly a family feel, and everyone is pulling in the same direction.
What I love about working at Tracker is being surrounded by smart, driven people, solving real problems that matter, and having the freedom to do my best work.
I've been at Tracker for a while now. It's been good working with people who care about the product.
At Tracker there's no such thing as a problem, only a challenge waiting to be solved. That drive to constantly improve is what makes it such a great place to be.
Five years seems crazy when I think about all the clients I've worked with along the way. I'm proud of turning it into a career, and of being trusted to grow and make a difference.
The last three years have flown by. I'm so lucky to work with an amazing team that genuinely cares about the impact we make in supporting our clients.
What I've enjoyed most is the team. We've got 30+ people across dev, data, product, IT and security who consistently ship things I'm proud of, from agentic AI to platform re-architecture.
It's such a great environment to work in, with fabulous people and a fantastic, ever-evolving product. My highlight has to be my first Live Run: nerve-racking, but exhilarating.
I've loved my time at Tracker. The collaborative culture and strong sense of purpose make every year fulfilling, and the team's energy and commitment continue to inspire me.
The team is welcoming and supportive. Our collaborative environment helps us work closely with clients to understand their requirements and deliver solutions that best meet their needs.
Five years at Tracker is like a really good playlist: some classics, some big hits, and always new ones coming. What makes this place special is the people and the memories we've made.
It's been great getting involved in such a wide variety of projects, as there's always something new to learn. I've really enjoyed working with the wider team and being part of the collaboration.
I love meeting new clients and helping them solve their problems, which saves them time and lets them get back to what's important: recruiting!
I thoroughly enjoy being part of Tracker's evolution. Being surrounded by such talented, hardworking and caring people makes it even more enjoyable.
Our internal team feels more like a family than coworkers, and Client Success lets me build relationships with clients too. Because of the people, I look forward to logging on every day.
When I started I was struck by the excellence of the people around me and the depth of their knowledge. Now I'm awed by how fast the company adapts. It feels like the right place to be.
Four years have flown by. It's the same in year four as it was in month one: the people, and the shared drive to make Tracker the best it can be.
Being part of Tracker's journey has been exciting. The flexibility to innovate has helped drive Tracker forward and challenged me to grow alongside it, personally and professionally.
Two years at Tracker has reinforced how much I love being part of a growing company where trust, autonomy and real impact are part of the day-to-day.
My time at Tracker has been shaped by helping clients tailor the system to match how they really work. Those moments when it all comes together keep me inspired every day.
Professionally, I've finally found my home: my talented Tracker family, a forever-evolving platform, and clients going from zero to hero. What more could I ask for?
It's been exciting to see how much Tracker has evolved. Being part of an enterprise project has been a strong driver of personal growth and a lesson in continuous learning and teamwork.
Since joining Tracker I've been welcomed with lots of support and guidance. I particularly enjoy taking on new challenges and finding the best ways to support our clients.
Tracker has some of the nicest, most helpful team members I have ever worked with. It's awesome to work with such a productive and knowledgeable group of people.
Global
We don’t have one
office. We have a
desk everywhere.
Most of our team works wherever they work best, Bath to Boston to Sydney, and plenty of places in between. The desk goes where the recruiter goes. So do we.
Countries Tracker runs in, compliant by default
Continents, one connected team
Support that follows the sun across time zones
We work where your recruiters do. Office, home, or client site.
Trust & Compliance
Compliant by default,
wherever the desk is.
Nothing ends a relationship faster than a placement that shouldn’t have happened. Tracker tracks every credential and catches every expiry, and the data that travels with it is held to the standard each market expects.
GDPR
EU & UK data protection
CCPA
California privacy
PIPEDA
Canadian privacy
Hard stops
Non-compliant placements blocked
Recognised by
