Our clients have always told us that support matters, which is why we’ve focused on it from day one. That’s reflected in our culture, and in our recent CSAT and Implementation scores ranked by our clients (not that we’re bragging or anything).
What our clients say…
I've only been using TrackerRMS since 2017 but I love it so far. All the features certainly makes my job much easier now. 5 Star Customer Support & Ease Of Use.Kisa Kearny National Account Manager - Staffing Headquarters
There are some great reporting tools to help managers keep track of KPIs - again, flexibility here far exceeds many of the competitors in the market.Sam ChappellDirector – Shirley Parsons
TrackerRMS is very versatile and user friendly! I like the tracking and reporting versatility and the ability to customize fields. Customer support is very knowledgeable.Tracy BlaggSourcing Specialist - Top Source Talent
Tracker has simplified my day to day business overnight. Matching is simple and quick and I am able to turn CV’s around so much more efficiently.Gary DubellOwner - Talent Staffing
From the moment that I saw TrackerRMS, I was instantly struck by how robust it felt, how easy it was to navigate and how simple it was to tailor to my needs.Richard JohnsonPresident – R Johnson Corp.
I LOVE how great customer service, David Alonso and our Rep Taylor are in accommodating our training and customization needs.Kelly KetteringDirector Of Operations - Tal Healthcare
Great customer service and responsiveness. If you need a system that can be easily customized to your needs-this is it.Beth ReitlerOperations Director at Temp 2 Higher
Great system, great support. TrackerRMS has been fabulous to deal with. Calm, knowledgeable, patient, with great client focus. Very happy with the sales & CRM module.David Rempel Partner at Lincoln Strategic Inc
Great customer service, easy to navigate. You can add features yourself vs waiting for the company administrator to make them for you. Good reporting features.Denise ChaffinManaging Director - Top Source Talent
Ease of use...very intuitive. TrackerRMS is a one stop shop so that you can use as a CRM and ATS. Great tool for any size company. I would highly recommend.Paul DockeryVice President Of Operations - IntellecTechs, Inc
Love the tool, user interface, customer support. Ability to customize settings, simple easy to use UI and small company feel when I need support.Paul DouglasOwner/President - JPI Group
Meet our team of Trackers
This team of passionate Trackers will do all they can to support your business success.
Passionate about building a team of Trackers with shared values and creating a culture to help them succeed whilst committing to mission and metrics.
Previous experience of owning a recruitment business led to a desire to start a recruitment software company that was designed for small and medium size recruitment companies focusing on product quality and strong customer relationships.
In addition to being a full time Tracker addict, David is constantly driving his family crazy buying gadgets to facilitate his attempts to be more outdoorsy and failing whilst moaning about his beloved soccer team.
Tracker and SaaS software as a whole provides me with an ideal way to achieve this as I can work almost anywhere in designing cool new features – and make them happen!
When not busy with work and family I have rekindled my passion for football (soccer) in the last 10 years. I played every day for hours when young and growing up in South London and then didn’t kick a ball for nearly 30 years. Now I play every week with a bunch of similarly middle age guys (and girls), we are careful not to injure each other with ferocious tackling and in our heads we are all our own version of David Beckham or Lionel Messi! Soccer and a generous helping of yoga and stretch classes keep me (somewhat) fit and sane.
She is a health nut and fills her time with hot yoga, reformer Pilates, barre, personal training and eating healthy organic foods with her family and friends.
Taylor is passionate about helping small and medium size recruitment companies navigate the implementation process that can seem scary and overwhelming. The thrill of fixing a problem or coming up with a new creative way to drive results is what keeps Taylor motivated every day. Client relationships are a core part of what makes every day at the office fun.
When not in full Tracker mode, Taylor spends his time with all things sports, outdoors, food and beer ( because Portland is his blood of course).
Passionate about understanding how recruiting and staffing firms work to see if and how there can be ways for TrackerRMS to help improve processes and efficiencies to make more money.
Jacob has essentially grown up within Tracker as he joined Tracker as his first job upon graduation, he has learned and experience every sales role there is at Tracker and knows the ins and outs of the database to make sure our clients get the full understanding of all the benefits before signing on.
Outside of the Tracker world Jacob tries to travel as much as he can to experience new things both close and far. He is always looking for the next opportunity to go somewhere new, while roaming around San Diego with his dog, Marley.
Passionate about working with clients to find the right solution to expunge any distress. Richard was been in sales for 8+ years in multiple industries which includes recruiting and placing Creative/IT Professionals.
In addition to being a full time Tracker, he is a major enthusiast of the ocean and you can find him surfing throughout southern California. When there are no waves he is either teaching yoga, or hanging with his dog Mowgli.
I am glad to know my roommate enjoys the space as much as I do! When I am not tending to my plant babies, I am practicing yoga, rock climbing, adventuring outdoors, or creating healthy snack experiments in my kitchen.
Another thing Courtney loves is her Chihuahua Momo. They spend a lot of time together walking the neighborhood and napping.
Always aligning to the core values of the company and its brand and passionate from day one to now in seeing Tracker ‘Evolve’. Louise has built excellent relationships with our customers, many of which have been with her for over ten years.
Previous experience in Recruitment, alongside our CEO, David Alonso, led to the move to TrackerRMS. Having seen the software in action, there was no hesitation in joining the Tracker team having witnessed the drive and determination of both David and Andy in setting it up.
Louise is kept busy with her two teenage children and their sports. Not forgetting Buster, the Dog, who is always by her side in the office!